Lenme Privacy Policy

Lenme Inc., a Delaware corporation, (“Lenme” or “we”) respects your privacy and is committed to protecting it through our compliance with this policy.  This policy describes:

  • The types of information we may collect or that you may provide when you create a Lenme account or use the Lenme platform and related services, whether through a mobile or desktop application (collectively, the “Platform”).
  • Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies only to information we collect:

  • When you create a Lenme account or access the Platform.
  • In email, text, and other electronic communications sent through the Platform.

Lenme works with a number of business partners that perform essential functions as part of our operations, including credit bureaus, electronic payment service providers and collection agencies.  Information is shared with these third parties only to the extent necessary for us to process the transactions you initiate or to perform other specific services, like collections.  Our business partners are legally required to keep your information private and secure.  In addition, since all loans originated through Lenme are made directly to borrowers by lender participants on the Platform, if you request a loan, certain information will be shared with potential lenders on the Platform.

This policy DOES NOT apply to information that:

  • We collect offline or on any other websites you may access through the Platform.
  • You provide to, or is collected by, any third party.

These third parties have their own privacy policies, which we encourage you to read before providing information on or through them.  While we do our best to ensure your privacy, we cannot be responsible for the privacy practices of third parties.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it.  If you do not accept and agree with our policies and practices, you may not use the Platform.  By creating a Lenme account or by using the Platform, you agree to this Privacy Policy.

We may make changes to this Privacy Policy from time to time.  We may do this for a variety of reasons including to reflect changes in or requirements of the law, new features, or changes in business practices.  The most recent version of this Privacy Policy will be posted on the Platform under [Settings] and also on https://lenme.com, and you should regularly check for the most recent version.  The most recent version is the version that applies.  If the changes include material changes that affect your rights or obligations, or materially changes to how we treat your Personal Information (as defined below), we will notify you in advance of the changes by reasonable means, which could include notification through the Platform or via email.  If you continue to use the Platform after the changes become effective, then you agree to the revised Privacy Policy.  Any revised Privacy Policy will apply both to information we already have about you at the time of the change, and any Personal Information created or received after the change takes effect.  To the extent that any applicable law or regulation requires modification of this Privacy Policy to achieve compliance with such laws or regulations, the Privacy Policy shall be deemed modified to the extent necessary to achieve compliance with such laws or regulations.

Information We Collect and How We Collect It

We collect information from and about users of the Platform:

  • Directly from you when you provide it to us.
  • Automatically when you use the Platform.
  • From external sources, such as your Facebook, Google or Twitter account (each, an “External Source”).
  • From third-party vendors or business partners.

Information You Provide to Us

When you create an account, or use the Platform, we may ask you to provide information by which you may be personally identified, including:

  • Your contact information, such as your name, email address, mailing address, telephone number.
  • Your date of birth, social security number; bank account information (including account and routing numbers) and proof of identification (like a driver’s license).
  • Information about your employer, current income, assets, and certain expenses, including, without limitation, tax returns, W-2, brokerage statements, and pay stubs.
  • Information an External Source makes available to us based on your privacy settings in the External Source, such as your name and email address; or any other identifier by which you may be contacted online or offline (all of the above, collectively, “Your Personal Information”).

In addition, other types of information you may provide to us include:

  • The information you post, upload, display, transmit to other users, or otherwise make available on the Platform (collectively, “Content”).
  • Information we may request when you report a problem with the Platform.
  • Records and copies of your correspondence (including email addresses and phone numbers), if you contact us.
  • Details of transactions you carry out on the Platform, such as loan requests you make or loans you extend. You may be required to provide financial information before extending any loans through the Platform.

The Platform may, in certain circumstances, allow you to share Content with others.  As a result, some of your Content may be shared publicly or with third parties.  Although you may set privacy settings for certain information by logging into your account profile, please be aware that no security measures are perfect or impenetrable.  Content is transmitted to others at your own risk.  We cannot control the actions of third parties who have access to your Content and therefore, cannot and do not guarantee that such Content will not be viewed by unauthorized persons.

Automatic Information Collection and Tracking

When you download, access, and use the Platform, it may use technology to automatically collect:

  • Usage Details. When you access and use the Platform, we may automatically collect certain details of your access to and use of the Platform, including location data, logs, and other communication data and the resources that you access and use on or through the Platform.
  • Device Information. We may collect information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number.
  • Stored Information and Files. The Platform also may access metadata and other information associated with other files stored on your device.
  • Location Information. The Platform collects real-time information about the location of your device.

If you do not want us to collect this information you may opt out at any time through your device’s privacy settings.  For more information, see “Your Choices About Our Collection, Use, and Disclosure of Your Information” below.

Information Collection and Tracking Technologies

The technologies we use for automatic information collection may include:

  • Cookies (or mobile cookies). A cookie is a small file placed on your smartphone.  It may be possible to refuse to accept mobile cookies by activating the appropriate setting on your mobile device.  However, if you select this setting you may be unable to access certain parts of the Platform.
  • Web Beacons. Pages of the Platform and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Lenme, for example, to count users who have visited those pages or opened an email and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).

Information we receive from Third Parties; Third-Party Information Collection

We may receive information about you from third parties, including information we request on your behalf, in the case of borrowers, from credit reporting agencies such as TransUnion, Equifax, and/or Experian and, in the case of lenders, from third parties to verify your status as an “accredited investor.”  We may also work with different third-party data partners to supplement the information we collect directly from you for fraud or identity verification purposes.  We may also receive information about you if you access the Platform through a third-party connection or log-in, such as Facebook or a referral partner, or otherwise link an account to the Platform, that third party may pass certain information about you and your use of its service to us which you have permitted the third party to share with us, and any information you have made public in connection with that service.  For example, if you access the Platform through your Facebook account, Facebook will provide the data regarding who your “friends” on Facebook are, and the Platform will identify other users on the Platform that are your friends.  Similarly, your friends that access the Platform via Facebook will see that your user account on the Platform is designated as one of their friends on Facebook.  You should always review and, if necessary, adjust your privacy settings on third-party websites, applications and services before linking them to the Platform.  You may also unlink your third-party account from the Platform by adjusting your settings on the third-party service.  If you unlink your third-party account, we will remove the information collected about you in connection with that service.

When you use the Platform or access its content, certain third parties may use automatic information collection technologies to collect information about you or your device.  These third parties may include:

  • Advertisers, ad networks, and ad servers.
  • Content and application providers.
  • Analytics companies.
  • Your mobile device manufacturer.
  • Your mobile service provider.

These third parties may use cookies, web beacons and/ or other tracking technologies to collect information about you when you use the Platform.  Subject to applicable privacy laws, the information they collect may be associated with your personal information or they may collect information, including your personal information, about your online activities over time and across different websites, apps, and other online services websites.  They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

Our Platform may include social media features, such as the Facebook Like button, Google Plus, Twitter or other widgets.  These social media companies may recognize you and collect information about your visit to our Platform, and they may set a cookie or employ other tracking technologies.

In addition, we display targeted advertising to you through social media platforms, such as Facebook, Twitter, Google+ and others.  These companies have interest-based advertising programs that allow us to direct advertisements to users who have shown interest in our Platform while those users are on the social media platform, or to groups of other users who share similar traits, such as likely commercial interests and demographics.  These advertisements are governed by the privacy policies of those social media companies that provide them.

We do not control these third parties’ tracking technologies or how they may be used.  Information collected by third parties is governed by their privacy practices.  If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.  For information about how you can opt out of receiving targeted advertising from many providers, see “Your Choices About Our Collection, Use, and Disclosure of Your Information” below.

Children Under the Age of 13

The Platform is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.  If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.  If you believe we might have any information from or about a child under 13, please immediately contact us at [email protected].

How We Use Your Information

Generally, we use information that we collect about you or that you provide to us, including Your Personal Information, to:

  • Enable you to login and create a profile on the website.
  • Verify your age and identity.
  • Guard against potential fraud.
  • Operate, develop, provide and improve the Platform and its contents, and to research and develop new services.
  • Enable our financial services partners to implement automatic clearing house (ACH) payments and fund transfers.
  • Fulfill any purpose for which you provide it. For example, allowing you to add and save new bank account information to your account.
  • Provide you with notices (i) about your account, (ii) when updates to the Platform are available, and (iii) of changes to the Platform.
  • Carry out our obligations and enforce our rights arising from any contracts entered into between you and Lenme or any other user, including for billing and collection.
  • Contact you if there is a problem completing a transaction you requested or to discuss a problem with your account.

More specifically, when you register as a borrower participant on the Platform, we will use Your Personal Information to:

  • Obtain your credit report from one or more credit bureaus; and
  • Assign you a borrower score, using our proprietary algorithm, based upon Your Personal Information, information included in your credit report and your account history for loans you have previously received on the Platform (your “Lenme Platform Score”).

Any part of your credit report (other than your identity) including, but not limited to, your VantageScore 4.0 credit score, your debt-to-income ratio, your annual income and account history, as well as your Lenme Platform Score, will be shared with lender participants on the Platform to help such potential lenders to assess your loan request in the context of your overall financial situation.  For privacy purposes, borrower participants and lender participants remain anonymous on the Platform and are identified only by the initials of their names.  However, we may disclose information related to the identity of borrower participants who are in default under the terms of any loan they receive, either to third-party collection agencies or to the lender participant who funded the loan.

In addition, when you register as a lender participant on the Platform, we may request additional information or documentation in order to verify you meet certain eligibility requirements under applicable law including, but not limited to, your status as an “accredited investor.”

The usage information we collect helps us to improve the Platform and to deliver a better and more personalized experience by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize the Platform according to your individual interests.
  • Speed up your use of the Platform.
  • Recognize you when you use the Platform.

We may use location information we collect to identify areas to advertise or ways promote the Platform, to verify the identity of Platform participants, and for other business reasons.

We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you.  If you do not want us to use your information in this way, please adjust your user preferences in your account profile.  For more information, see “Your Choices About Our Collection, Use, and Disclosure of Your Information” below.

We may use the information we collect to display advertisements to our advertisers or business partners’ target audiences.  Even though we do not disclose Your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction.

In addition, we may disclose Your Personal Information that we collect or that you provide:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties that we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Lenme’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Lenme about users of the Platform is among the assets transferred.
  • To third parties to market their products or Platforms to you if you have not opted out of these disclosures. [We contractually require these third parties to keep Your Personal Information confidential and use it only for the purposes for which we disclose it to them.]  For more information, see “Your Choices About Our Collection, Use, and Disclosure of Your Information”
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce our rights, or the rights of other users of the Platform, arising from any contracts entered into between you, Lenme, any other user, or any of its subsidiaries or affiliates, including the Platform’s Terms of Use, and for billing and collection.
  • To respond to your request for customer service.
  • If we believe in good faith that such disclosure is necessary or appropriate to protect the rights, property, or safety of Lenme, or any other person. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Your Choices About Our Collection, Use, and Disclosure of Your Information

We strive to provide you with choices regarding Your Personal Information.  This section describes mechanisms we provide for you to control certain uses and disclosures of your information.

  • Tracking Technologies. You can adjust your device settings to refuse all or some mobile cookies, or to alert you when cookies are being sent.  You can choose whether or not to allow the Platform to collect information through other tracking technologies by activating the appropriate settings on your device.  If you disable or refuse cookies or block the use of other tracking technologies, some parts of the Platform may then be inaccessible or not function properly.
  • Promotion by Lenme. If you do not want us to use your email address to promote our own or third parties’ products or services, you can always opt-out by logging into the Platform and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email to [email protected].  However, even if you opt out of receiving such communications, we retain the right to send you non-marketing communications (such as emails about your account, changes to the Platform, the Platform’s Terms of Use or this Privacy Policy).
  • Targeted Advertising by Lenme. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ or business partners’ target-audience preferences, you can opt-out by logging into the Platform and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email to [email protected].
  • Disclosure of Your Information for Third-Party Advertising and Marketing. If you do not want us to share your personal information with unaffiliated or non-agent third parties for advertising and marketing purposes, you can opt-out by logging into the Platform and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email to [email protected].  To learn more about interest-based advertising and how you may be able to opt-out of some of this advertising, you may wish to visit the Network Advertising Initiative (NAI) online resources, at http://www.networkadvertising.org/choices, and/or the Digital Advertising Alliance (DAA) resources at http://www.aboutads.info/choices.

Accessing and Correcting Your Personal Information

You can review Your Personal Information by logging into the Platform and visiting your account profile page.

You may also send us an email at [email protected] to request access, or a change, to Your Personal Information.  We cannot delete Your Personal Information except by also deleting your user account.  We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.  We reserve the right to verify your identity in connection with any request regarding Your Personal Information to help ensure that we provide the information we maintain to the individual to whom it pertains, and allow only those individuals or their authorized representatives to exercise rights with respect to that information.

Proper access and use of information provided on the Platform is governed by the Lenme Terms of Use available at https://lenme.com.

Your Privacy Rights

This Privacy Policy may not constitute your entire set of privacy rights, as these may also vary from state to state.  To be certain of your privacy rights, you may wish to contact the appropriate agency in your state that is charged with overseeing privacy rights of consumers.  For example, please see the following state specific notices.

California Residents:  California Civil Code Section 1798.83 permits users of the Platform that are California residents to request certain information regarding our disclosure of Your Personal Information to our affiliates or third parties for their direct marketing purposes.  To make such a request, please send an email to [email protected] or write us at: Attn: Legal Department, Lenme Inc., 1111 Broadway Suite 300, Oakland, CA 94607.

Vermont Residents:  We will not share information we collect about you with nonaffiliated third parties, except as permitted by Vermont law, such as to process your transactions or to maintain your account.

Nevada Residents:  We provide you this notice under Nevada state law.  You may be placed on our internal Do-Not-Call List by emailing us at [email protected], or writing us at: Attn: Legal Department, Lenme Inc., 1111 Broadway Suite 300, Oakland, CA 94607.

Nevada law also requires us to provide you the following to obtain additional information:

Office of the Attorney General

100 North Carson Street

Carson City, NV 89701

Telephone: 775-684-1100

Email: [email protected]

Data Security

We have implemented measures designed to secure Your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure.  All information you provide to us is stored on our secure servers behind firewalls.  Any payment transactions and credit report information will be encrypted using SSL technology.  In addition, we employ session time-outs that will log you out of the Platform automatically after a period of inactivity.  This reduces the risk of others being able to access your account if you leave your computer unattended.

The safety and security of your information also depends on you.  Where we have given you (or where you have chosen) a password for access to any part of the Platform, you are responsible for keeping this password confidential.  We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure.  Although we do our best to protect Your Personal Information, we cannot guarantee the security of Your Personal Information transmitted through the Platform.  Any transmission of Your Personal Information is at your own risk.  We are not responsible for circumvention of any privacy settings or security measures we provide.

Our retention periods for Your Personal Information are based on business needs and legal requirements.  We retain Your Personal Information for as long as is necessary for the purpose(s) for which the information was collected, and any other permissible, related purpose.  For example, we may retain certain transaction details and correspondence until the time limit for claims arising from the transaction has expired.  When we no longer need Your Personal Information or aren’t otherwise required by law to retain such information, we either irreversibly anonymize the information (in which case, we may further retain and use the anonymized information) or securely destroy the information.  In addition, Federal and state agencies may require that we provide aggregated demographic and loan funding information about the borrower participants on our Platform.

Communications from Us

When you register on our Platform, you will receive emails that confirm specific actions you requested.  For example, you will receive notifications confirming (i) your registration, (ii) the successful verification of email addresses and bank accounts, (iii) the confirmation of successful submissions of loan requests and loan closings, and (iv) for other legal or security purposes.  These are transactional notifications that you cannot opt out of receiving, as they are in place to protect the security of your account and your personal information.  We will also send you responses to any emails you send us.  From time to time, we will also send user surveys and requests for user feedback regarding user experience and Platform operations.  The completion of these surveys or requests for feedback is strictly voluntary.  If you do not wish to receive these surveys or user feedback e-mails, you may opt out by writing to [email protected] or by following the unsubscribe instructions located at the bottom of each email communication.


Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Attn: Legal Department

Lenme Inc.

1111 Broadway Suite 300

Oakland, CA 94607

Or email us at:

[email protected]

Lenme Terms of Use

Acceptance of the Terms of Use

These terms of use are entered into by and between you and Lenme Inc.  (“Company”, “we” or “us”).  The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these “Terms of Use”), govern your access to and use of the Lenme platform and related services, whether through a mobile or desktop application (collectively, the “Platform”), including any content, functionality and services offered on or through the Platform, whether as a guest or a registered user.

Please read these Terms of Use carefully before you start to use the Platform.  By using the Platform or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, found at https://lenme.com/privacy-policy, incorporated herein by reference.  If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Platform.

The Platform is offered and available to users who are 18 years of age or older and reside in the United States or any of its territories or possessions.  By using the Platform, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements.  If you do not meet all of these requirements, you must not access or use the Platform.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion.  All changes are effective immediately when we post them, and apply to all access to and use of the Platform thereafter.  However, any changes to the dispute resolution provisions set forth in Governing Law and Jurisdiction below [INSERT AS LINK TO GOVERNING LAW BELOW] will not apply to any disputes for which the parties have actual notice prior to the date the change is posted on the Platform.

Your continued use of the Platform following the posting of revised Terms of Use means that you accept and agree to the changes.  You are expected to check this page frequently so you are aware of any changes, as they are binding on you.  If the changes include material changes that affect your rights or obligations, we will notify you in advance of the changes by reasonable means, which could include notification through the Platform or via email.


Accessing the Platform and Account Security

We reserve the right to withdraw or amend the Platform, and any service or material we provide on the Platform, in our sole discretion without notice.  We will not be liable if for any reason all or any part of the Platform is unavailable at any time or for any period.  From time to time, we may restrict access to some parts of the Platform, or the entire Platform, to users, including registered users.  You are responsible for making all arrangements necessary for you to have access to the Platform.

To access the Platform or some of the resources it offers, including the ability to apply for a loan or lend to a borrower, you may be asked to provide certain registration details or other information.  It is a condition of your use of the Platform that all the information you provide on the Platform is correct, current and complete.  You agree that all information you provide to register with the Platform or otherwise, including but not limited to through the use of any interactive features on the Platform, is governed by our Privacy Policy posted at https://lenme.com/privacy-policy and on the Platform, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity.  You also acknowledge that your account is personal to you and agree not to provide any other person with access to the Platform or portions of it using your username, password or other security information.  You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security.  You also agree to ensure that you exit from your account at the end of each session.  You should use particular caution when accessing your account from a public or shared device so that others are not able to view or record your password or other personal information.

We have the right to disable any username, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use, our Privacy Policy or any other agreement between you and the Company.

Intellectual Property Rights

The Platform and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by the Company, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

Subject to the terms and conditions herein, the Company hereby grants you a personal, worldwide, royalty-free, non-assignable, non-exclusive, revocable, and non-sublicensable license to access and use the Platform. This license is for the sole purpose of letting you use and enjoy the Platform’s benefits as intended by the Company and permitted by these Terms of Use. Therefore, you agree not to:

  • use the Platform or any content contained in the Platform for any commercial purposes other than: (i) in the case of lenders, to make informed decisions in offering cash-based loans and engaging with potential borrowers; or (ii) in the case of borrowers, posting loan requests and engaging with potential lenders; unless you have obtained our prior written consent.
  • copy, modify, transmit, create any derivative works from, make use of, or reproduce in any way any copyrighted material, images, trademarks, trade names, service marks, or other intellectual property, content or proprietary information accessible through the Platform without the Company’s prior written consent.
  • express or imply that any statements you make are endorsed by the Company.
  • use any robot, bot, spider, crawler, scraper, site search/retrieval application, proxy or other manual or automatic device, method or process to access, retrieve, index, “data mine,” or in any way reproduce or circumvent the navigational structure or presentation of the Platform or its contents.
  • use the Platform in any way that could interfere with, disrupt or negatively affect the Platform or the servers or networks connected to the Platform.
  • upload viruses or other malicious code or otherwise compromise the security of the Platform.
  • forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted to or through the Platform.
  • “frame” or “mirror” any part of the Platform without the Company’s prior written authorization.
  • use meta tags or code or other devices containing any reference to the Company or the Platform (or any trademark, trade name, service mark, logo or slogan of the Company) to direct any person to any other application or website for any purpose.
  • modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Platform, or cause others to do so.
  • use or develop any third-party applications that interact with the Platform or other User Contributions (as defined below) or user information without our prior written consent.
  • use, access, or publish the Platform application programming interface without our written consent.
  • probe, scan or test the vulnerability of the Platform or any system or network.
  • encourage or promote any activity that violates these Terms of Use.

The Company may investigate and take any available legal action in response to illegal and/or unauthorized uses of the Platform, including termination of your account.

Any software or application that we provide you may automatically download and install upgrades, updates, or other new features. You may be able to adjust these automatic downloads through your device’s settings.

As discussed herein, these Terms of Use permit you to use the Platform for your personal, non-commercial use only.  You agree to abide by all applicable laws and regulations in your use of the Platform and products and services offered on the Platform.  In addition, you must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Platform, except as follows:

  • Your computer or mobile device may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your Web browser, computer or mobile device for display enhancement purposes.

If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Platform in breach of the Terms of Use, your right to use the Platform will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.  No right, title or interest in or to the Platform or any content on the Platform is transferred to you, and all rights not expressly granted are reserved by the Company.  Any use of the Platform not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark and other laws.


The Company name, the Company logo and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors.  You must not use such marks without the prior written permission of the Company.  All other names, logos, product and service names, designs and slogans on the Platform are the trademarks of their respective owners.

Prohibited Uses

You may use the Platform only for lawful purposes and in accordance with these Terms of Use.  You agree not to use the Platform:

  • In any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
  • For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with the Content Standards below [INSERT AS LINK TO CONTENT STANDARDS BELOW].
  • To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail”, “chain letter” or “spam” or any other similar solicitation.
  • To impersonate or attempt to impersonate the Company, a Company employee, another user or any other person or entity (including, without limitation, by using e-mail addresses or screen names associated with any of the foregoing).
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Platform, or which, as determined by us, may harm the Company or users of the Platform or expose them to liability.

Additionally, you agree not to:

  • Use the Platform in any manner that could disable, overburden, damage, or impair the Platform or interfere with any other party’s use of the Platform, including their ability to engage in real time activities through the Platform.
  • Use any manual process to monitor or copy any of the material on the Platform or for any other unauthorized purpose without our prior written consent.
  • Otherwise attempt to interfere with the proper working of the Platform.

User Contributions

The Platform may contain message boards, chat rooms, personal pages or profiles, forums, bulletin boards, features enabling interactions between lenders and borrowers and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Platform.

All User Contributions must comply with the Content Standards set out in these Terms of Use.

Except as set forth herein and our Privacy Policy relating to personal information you provide us and to potential lenders, any User Contribution you post to the Platform will be considered non-confidential and non-proprietary.  By providing any User Contribution on the Platform, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material for any purpose.

You represent and warrant that:

  • You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns.
  • All of your User Contributions do and will comply with these Terms of Use.

You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not the Company, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

We are not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted by you or any other user of the Platform.

Monitoring and Enforcement; Termination

We have the right to:

  • Remove or refuse to post any User Contributions for any or no reason in our sole discretion.
  • Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, including the Content Standards, infringes any intellectual property right or other rights of any person or entity, threatens the personal safety of users of the Platform or the public or could create liability for the Company.
  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Platform.
  • Terminate or suspend your access to all or part of the Platform for any or no reason, including without limitation, any violation of these Terms of Use.

Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Platform.  YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

However, we cannot review all material before it is posted on the Platform, and cannot ensure prompt removal of objectionable material after it has been posted.  Accordingly, we assume no liability for any action or inaction regarding transmissions, communications or content provided by any user or third party.  We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

Content Standards

These content standards apply to any and all User Contributions and use of Interactive Services.  User Contributions must in their entirety comply with all applicable federal, state, local and international laws and regulations.  Without limiting the foregoing, User Contributions must not:

  • Contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable.
  • Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any other person.
  • Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use and our Privacy Policy located at https://lenme.com/privacy-policy.
  • Be likely to deceive any person.
  • Promote any illegal activity, or advocate, promote or assist any unlawful act.
  • Cause annoyance, inconvenience or needless anxiety or be likely to upset, embarrass, alarm or annoy any other person.
  • Impersonate any person, or misrepresent your identity or affiliation with any person or organization.
  • Involve commercial activities or sales, such as contests, sweepstakes and other sales promotions, barter or advertising.
  • Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

Copyright Infringement

If you believe that your work has been copied and posted on the Platform in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information:

  • an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  • a description of the copyrighted work that you claim has been infringed;
  • a description of where the material that you claim is infringing is located on the Platform (and such description must be reasonably sufficient to enable us to find the alleged infringing material);
  • your contact information, including address, telephone number and email address;
  • a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  • a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Notice of claims of copyright infringement should be provided to the Company’s Copyright Agent at [[email protected]] or the following address:

Copyright Agent c/o Lenme, Inc.

1111 Broadway Suite 300

Oakland, CA 94607

The Company will terminate the accounts of repeat infringers.

Reliance on Information Posted

The information presented on or through the Platform is made available solely for general information purposes.  We do not warrant the accuracy, completeness or usefulness of this information.  Any reliance you place on such information is strictly at your own risk.  We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Platform, or by anyone who may be informed of any of its contents.

The Platform may include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services.  All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials.  These materials do not necessarily reflect the opinion of the Company.  We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

Changes to the Platform

We may update the content on the Platform from time to time, but its content is not necessarily complete or up-to-date.  Any of the material on the Platform may be out of date at any given time, and we are under no obligation to update such material.

Information About You and Your Visits to the Platform

All information we collect on the Platform is subject to our Privacy Policy available at https://lenme.com/privacy-policy.  By using the Platform, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

Linking to the Platform and Social Media Features

You may link to the Platform, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent.

The Platform may provide certain social media features that enable you to:

  • Link from your own or certain third-party Platforms to certain content on the Platform.
  • Send e-mails or other communications with certain content, or links to certain content, on the Platform.
  • Cause limited portions of content on the Platform to be displayed or appear to be displayed on your own or certain third-party Platforms.

You may use these features solely as they are provided by us and solely with respect to the content they are displayed with and otherwise in accordance with any additional terms and conditions we provide with respect to such features, including those set forth in our Privacy Policy.  Subject to the foregoing, you must not:

  • Establish a link from any Platform that is not owned by you.
  • Cause the Platform or portions of it to be displayed, or appear to be displayed by, for example, framing, deep linking or in-line linking, on any other platform or site.
  • Otherwise take any action with respect to the materials on the Platform that is inconsistent with any other provision of these Terms of Use.

The Platform from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in these Terms of Use.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease.  We reserve the right to withdraw linking permission without notice.

We may disable all or any social media features and any links at any time without notice in our discretion.

Links from the Platform

If the Platform contains links to other platforms, sites and resources provided by third parties, these links are provided for your convenience only.  This includes links contained in advertisements, including banner advertisements and sponsored links.  We have no control over the contents of those platforms, sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.  If you decide to access any of the third party platforms linked to the Platform, you do so entirely at your own risk and subject to the terms and conditions of use for such Platforms.


Dwolla Terms of Service Disclosure

In order to use the payment functionality of the Platform, you must open a “Dwolla Platform” account provided by Dwolla, Inc. and you must accept the Dwolla Terms of Service and Privacy Policy, available at www.dwolla.com/legal.  Any funds held in the Dwolla account are held by Dwolla’s financial institution partners as set out in the Dwolla Terms of Service. You authorize us to share your identity and account data with Dwolla for the purposes of opening and supporting your Dwolla account, and you are responsible for the accuracy and completeness of that data.  You understand that you will access and manage your Dwolla account through our application, and Dwolla account notifications will be sent by us, not Dwolla.  We will provide customer support for your Dwolla account activity, and can be reached at [email protected]

Geographic Restrictions

The owner of the Platform is based in the State of California in the United States.  We provide the Platform for use only by persons located in the United States.  We make no claims that the Platform or any of its content is accessible or appropriate outside of the United States.  Access to the Platform may not be legal by certain persons or in certain countries.  If you access the Platform from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Platform will be free of viruses or other destructive code.  You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data.  WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR MOBILE DEVICES, COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE PLATFORM OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY PLATFORM LINKED TO IT.




Limitation on Liability




You agree to defend, indemnify and hold harmless the Company, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Platform, including, but not limited to, your User Contributions, any use of the Platform’s content, services and products other than as expressly authorized in these Terms of Use or your use of any information obtained from the Platform.

Arbitration, Class-Action Waiver, and Jury Waiver; Governing Law

READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES THE PARTIES TO ARBITRATE THEIR DISPUTES AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM THE COMPANY. For any dispute or claim with the Company arising out of or relating to these Terms of Use (including any alleged breach thereof) or the Platform, you agree to first contact us at [email protected] and attempt to resolve the dispute with us informally.  In the unlikely event that we have not been able to resolve a dispute after sixty (60) days, the exclusive means of resolving any dispute shall be BINDING ARBITRATION administered by the JAMS, under the Optional Expedited Arbitration Procedures then in effect for JAMS, except as provided herein.  JAMS may be contacted at www.jamsadr.com.  The arbitration will be conducted in Alameda County, California, unless you and the Company agree otherwise.  The one exception to the exclusivity of arbitration is that you have the right to bring an individual claim against us in a small-claims court of competent jurisdiction, though this does not absolve you of your commitment to engage in the informal dispute resolution process.  But whether you choose arbitration or small-claims court, you may not under any circumstances commence or maintain against us any class action, class arbitration, or other representative action or proceeding.

If you are using the Platform for commercial purposes, each party will be responsible for paying any JAMS filing, administrative and arbitrator fees in accordance with JAMS rules, and the award rendered by the arbitrator shall include costs of arbitration, reasonable attorneys’ fees and reasonable costs for expert and other witnesses.  If you are an individual using the Platform for non-commercial purposes: (i) JAMS may require you to pay a fee for the initiation of your case, unless you apply for and successfully obtain a fee waiver from JAMS; and (ii) the award rendered by the arbitrator may include your costs of arbitration, your reasonable attorney’s fees, and your reasonable costs for expert and other witnesses.

By using the Platform in any manner, you agree to the above arbitration agreement.  In doing so, YOU GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend any claims between you and Lenme (except for matters that may be taken to small-claims court).  Your rights will be determined by a NEUTRAL ARBITRATOR, NOT A JUDGE OR JURY, and the arbitrator shall determine all issues regarding the arbitrability of the dispute.  You are entitled to a fair hearing before the arbitrator.  The arbitrator can grant any relief that a court can, but you should note that arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings.  Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons.  For details on the arbitration process, see the JAMS website at www.jamsadr.com.

Any proceeding to enforce this arbitration agreement, including any proceeding to confirm, modify, or vacate an arbitration award, may be commenced in any court of competent jurisdiction.  In the event that this arbitration agreement is for any reason held to be unenforceable, any litigation against Lenme (except for small-claims court actions) may be commenced only in the federal or state courts located in Alameda County, California.  You hereby irrevocably consent to the jurisdiction of those courts for such.

These Terms of Use, and any dispute between you and us, shall be governed by the laws of the State of California without regard to principles of conflicts of law, provided that this arbitration agreement shall be governed by the Federal Arbitration Act.  For the avoidance of doubt, the choice of California governing law shall not supersede any mandatory consumer protection legislation in such jurisdictions.

Nothing in this section or in these Terms of Use shall be deemed as preventing us from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of our data security, intellectual property rights or other proprietary rights.

Class Action/Jury Trial Waiver 


Waiver and Severability

No waiver of by the Company of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

Entire Agreement

The Terms of Use, our Privacy Policy and, in the case of borrower participants, the Lenme Borrower Participation Agreement, and in the case of lender participants, the Lenme Lender Participation Agreement, constitute the sole and entire agreement between you and the Company with respect to the Platform and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Platform.

Your Comments and Concerns

The Platform is operated by Lenme, Inc., 1111 Broadway Suite 300, Oakland, CA 94607.  All feedback, comments, requests for technical support and other communications relating to the Platform should be directed to [email protected]


Effective Date: July 23, 2018